Assessment

We discuss and analyze your situation relative to the Chilean market:

• Your tax requirements.
• Regulatory gaps.
• Fiscal structure.
• Needs to be developed

Let's talk before committing resources. 

Design

We define the outsourcing scope: 

• Which processes to implement.
• SLAs and KPIs
• What reporting to deliver
• We define the teams
• We define the operational workflows

Scope and deliverables defined from the start. 

Operation

We run your back office on an ongoing basis:

• Continuous management
• Monthly reporting
• Follow-up meetings
• Proactive regulatory alerts
• Representation before local authorities

Your operational flow without a fixed structure. 

BPO Modular

For companies with specific requirements

Hire one or more services independently, based on your company's needs. Ideal if you need to reinforce a specific task.

• Independent service(s) engagement
• Clear objectives and compliance deadlines
• Monthly report

BPO Process

For companies with partial structure 

Outsource one or two specific processes. Ideal if you already have a partial internal structure and need to reinforce specific areas, or if you want to start with just legal representation.

• 1 or 2 processes of your choice
• Defined SLAs and KPIs
• Monthly report per process
• Monthly follow-up meeting

BPO Total

For operators starting from scratch 

All 4 processes under a single contract. Unified vision, coordinated team. The ideal model for an operator or provider entering the regulated Chilean market without its own local structure.

• Dedicated multidisciplinary team
• Unified operational reporting
• Real-time regulatory alerts
• Weekly coordination meetings

BPO On-demand

Specialized project-based services

For specific needs requiring targeted expertise over a defined period.

• Operational Launch
• Executive Coaching
• Organizational Culture
• Tax and Regulatory Advisory
• Training Programs
• Due Diligence